Privacy Policy
Last updated: April 2026
Information We Collect
Personal information: When you create an account we collect your name, email address, phone number, and profile details you provide.
Payment information: Payment processing is handled by Stripe. We collect only what is necessary to initiate transactions; full card details are stored and secured by Stripe, not by LocMe.
Usage data: We collect information about how you interact with the platform, including pages visited, jobs created or applied to, and actions taken within the dashboard.
Device information: We may collect device type, browser type, IP address, and operating system to help us diagnose issues and improve performance.
How We Use Your Information
- To create and manage your LocMe account
- To connect Hosts with Stay Managers for property jobs
- To process payments via Stripe Connect
- To send transactional communications (job updates, payment confirmations)
- To send marketing communications, which you can opt out of at any time
- To improve the platform and develop new features
- To detect and prevent fraud or policy violations
Information Sharing
With other users: When a Host posts a job or a Stay Manager applies, relevant profile information is shared between the parties to facilitate the working relationship.
With Stripe: We share the information required by Stripe to process payments and comply with financial regulations.
Third parties: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Legal requirements: We may disclose information if required by law or to protect the rights and safety of LocMe, our users, or the public.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, you may request deletion of your data by contacting us at hello@locme.me. Some data may be retained for legal or financial compliance purposes.
Data Security
All data is transmitted over HTTPS. Payment data is handled exclusively by Stripe, which is PCI-DSS Level 1 certified. We implement industry-standard security measures but no system is completely immune to risk.
Your Rights
You have the right to access, correct, or delete the personal data we hold about you. You may also opt out of marketing communications at any time using the unsubscribe link in any email or by contacting us.
To exercise any of these rights, contact us at hello@locme.me.
Cookies
We use cookies to operate the platform and improve your experience. For full details on the cookies we use and how to manage them, see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.