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Privacy Policy

May 2026

How LocMe collects, uses, shares and protects personal data.

Information We Collect

  • Account data such as name, email, phone number, role, profile details and verification status.
  • Property, reservation, job, checklist, photo and guest support information entered or imported by users.
  • Payment and payout data needed to process transactions through Stripe. LocMe does not store full card numbers.
  • Identity verification status and related Stripe Identity references when verification is used.
  • Integration data such as Airbnb/iCal calendar URLs, reservation dates and imported booking summaries.
  • Technical data such as IP address, browser, device, logs and security events.

How We Use Data

  • Operate the marketplace, accounts, dashboards, jobs, guest chat and notifications.
  • Process payments, payouts, refunds, disputes, fraud checks and compliance obligations.
  • Sync reservations, prevent abuse, enforce policies and improve reliability.
  • Send transactional emails through providers such as Resend and product communications where allowed.

Sharing

We share data with service providers needed to run LocMe, including Supabase for hosting/auth/database, Stripe for payments and identity, and Resend for email.

Relevant profile, job, property and guest-support information may be shared between Hosts, Stay Managers and guests when needed to complete a job or support a stay.

We do not sell personal information for third-party marketing.

Retention, Security and Transfers

We retain data while an account is active and as needed for operations, legal, tax, payment, dispute and fraud-prevention purposes.

LocMe uses HTTPS, Supabase row-level security, role checks and limited service-role access on server routes. No system is risk-free, but we work to reduce exposure.

Data may be processed in the United States and other countries where our providers operate.

Your Choices

You may request access, correction or deletion of personal data by contacting hello@locme.me. Some records may need to be retained for legal, tax, payment or fraud-prevention reasons.

You can opt out of marketing emails, but transactional messages may still be sent when needed to provide the service.